Orders received before 12pm AEDT on a business day are shipped the same day, if your order is placed after this it will be dispatched the next day**.

Purchases made on Weekends and on NSW Public Holidays are processed and shipped the following business day. Once your order is dispatched you will receive your tracking number via your email entered at checkout.

Estimated shipping/delivery times do not include dispatch times, during high volume periods & sales dispatch times may vary.

DHL EXPRESS CANNOT DELIVER TO A PO/APO BOX.

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

DHL EXPRESS CANNOT DELIVER TO A PO/APO BOX.

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

DHL EXPRESS CANNOT DELIVER TO A PO/APO BOX.

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

Please note Australia Post Express Shipping and Standard Shipping require a signature upon delivery.

If you are located within NSW/ACT or the national Express Post Network (most metropolitan areas), this means next business day delivery for majority of customers. To check if you fall within Australia Post's Next Business Delivery Network, click HERE.
Shipments in regional areas outside the Next Business Day Network take 2-4 business days. Estimated delivery times are to be used as a guide only, and do not take into account any possible delays.

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

Please be advised shipments in regional areas can take up 2 business days longer to arrive than the above estimated delivery timeframes.

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above, please contact your local customs office or shipping courier. If you're still having trouble with delivery please reach out to our customer service team at info@whitefoxboutique.com

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

*ESTIMATED TIMEFRAMES DO NOT INCLUDE DISPATCH TIMES & DELAYS DUE TO CUSTOMS
If you need your item by a certain date & ASAP, we recommend upgrading to Express Shipping.

If your country is not listed please email info@whitefoxboutique.com for a shipping quote.

Customers can be charged for buying & importing product into their country. White Fox Boutique does not take responsibility of any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these changes. Please note White Fox Boutique does not collect or handle any tax charges or fees. If you have any queries regarding tax you may have been charged, please contact DHL Express & your local customs office.

Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country.

We recommend contacting your local customs office prior to ordering ANYTHING online, so you are not surprised by any unexpected charges.

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above, please contact your local customs office or shipping courier.

If you're still having trouble with delivery please reach out to our customer service team at info@whitefoxboutique.com

For hygiene reasons, courier drivers with DHL Express, no longer require a signature upon delivery until further notice. Australian orders placed with Same Day Delivery, Express and Standard require a signature upon delivery (unless a signature release is organised by the customer directly with the carrier).

If your order requires a signature on delivery please provide an address you will be at Monday - Friday. If you authorise a 'Signature Release' on your order, White Fox Boutique and the carrier are not liable for any loss or damage to the package.

Please note: International Standard shipping is an authority to leave service and does not require a signature on delivery.