COVID-19 Update

White Fox Boutique is taking all the necessary precautions to ensure not only the safety of our staff and delivery partners but also, our customers. Our warehouse remains open with extra safety measures taken.

For further Shipping & Returns information please see our COVID-19 Message below:

https://whitefoxboutique.com/pages/covid-19-message

 

Currently there are no delays with our dispatch time, however, the shipping time to your country may be affected.

 

International Standard Shipping

The Australia Post Network and their delivery partners may be experiencing some delays due to current travel restrictions.
Please view the link below to see if your country is impacted:

https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

Please note: We ship with Australia Post International Standard Shipping not Economy Air.

 

International Express Shipping

DHL Express is delivering within the estimated delivery timeframe provided below.

 

Australia

Please note that all Zoom2U and Australia Post Express/ Standard packages no longer require a signature upon delivery until further notice.

 

We will update our website if any further delays or changes are expected.

When will my order be shipped?

Orders received before 12pm AEST on a business day are shipped the same day, if your order is placed after this it will be dispatched the next day**.

Purchases made on Weekends and on NSW Public Holidays are processed and shipped the following business day. Once your order is dispatched you will receive your tracking number via your email entered at checkout.

 

Estimated shipping/delivery times do not include dispatch times, during high volume periods & sales dispatch times may vary.

United States Shipping

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

DHL Express

EXPRESS

2-7 Business Days*

$9.99 USD

Free for orders over $99 USD

DUE TO COVID-19 INTERNATIONAL STANDARD SHIPPING WILL NO BE LONGER OFFERED FOR USA & CANADA FROM 14TH MAY

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Canada Shipping

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

DHL Express

EXPRESS

2-7 Business Days*

$9.99 USD

Free for orders over $99 USD

DUE TO COVID-19 INTERNATIONAL STANDARD SHIPPING WILL NO BE LONGER OFFERED FOR USA & CANADA FROM 14TH MAY

*ESTIMATED TIMEFRAMES DUE TO COVID-19

South America Shipping

Mexico

DHL Express

EXPRESS

2-7 Business Days*

$10 USD

Puerto Rico

DHL Express

EXPRESS

2-7 Business Days*

$35 USD

Guam

DHL Express

EXPRESS

2-7 Business Days*

$35 USD

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Australia Shipping

 

Australia Post

EXPRESS

1-4 Business Days*

$6.50 USD

Free for orders over $50 USD

Australia Post

STANDARD

2-14 Business Days*

$4 USD

Free for orders over $35 USD

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Please note Australia Post Express Shipping and Standard Shipping require a signature upon delivery.

If you are located within NSW/ACT or the national Express Post Network (most metropolitan areas), this means next business day delivery for majority of customers. To check if you fall within Australia Post's Next Business Delivery Network, click HERE.
Shipments in regional areas outside the Next Business Day Network take 2-4 business days. Estimated delivery times are to be used as a guide only, and do not take into account any possible delays.

New Zealand Shipping

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

DHL Express

STANDARD

2-7 Business Days*

$10 USD

Free for orders over $150 USD

Australia Post

STANDARD

6-10 Business Days*

$6.95 USD

Free for orders over $ 75 USD

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Please be advised shipments in regional areas can take an up 2 business days longer to arrive than the above estimated delivery timeframes.

United Kingdom & Ireland Shipping

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

DHL Express

EXPRESS

3-10 Business Days*

$14.95 USD

Australia Post

STANDARD

20-30 Business Days*

$7.95 USD

DUE TO COVID-19 INTERNATIONAL STANDARD SHIPPING WILL NO BE LONGER OFFERED FOR IRELAND FROM 19TH MAY.

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Europe Shipping

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

 

Austria

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Belgium

DHL Express

EXPRESS

 3-10 Business Days*

$17.95 USD

Croatia

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Denmark

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Finland

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

France

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

France

Australia Post

STANDARD

20-30 Business Days*

$6.95 USD

Germany

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Germany

Australia Post

STANDARD

20-30 Business Days*

$6.95 USD

Greece

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Guernsey

DHL Express

EXPRESS

3-10 Business Days*

$14.95 USD

Hungary

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Italy

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Jersey

DHL Express

EXPRESS

3-10 Business Days*

$14.95 USD

Lithuania

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Luxembourg

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Malta

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Netherlands

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Norway

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Poland

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Portugal

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Slovenia

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Spain

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Sweden

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Switzerland

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

DUE TO COVID-19 INTERNATIONAL STANDARD SHIPPING WILL NO BE LONGER OFFERED FOR FRANCE & GERMANY FROM 19TH MAY.

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above, please contact your local customs office or shipping courier. If you're still having trouble with delivery please reach out to our customer service team at info@whitefoxboutique.com

 

Asia Shipping

PLEASE NOTE PO BOX & APO BOX ADDRESSES MUST USE AUSTRALIA POST STANDARD

Hong Kong

DHL Express

EXPRESS

2-7 Business Days*

$14.95 USD

Hong Kong

Australia Post

STANDARD

20-30 Business Days*

$9.95 USD

Singapore

DHL Express

EXPRESS

2-7 Business Days*

$14.95 USD

Singapore

Australia Post

STANDARD

20-30 Business Days*

$9.95 USD

Japan

DHL Express

EXPRESS

2-7 Business Days*

$14.95 USD

*ESTIMATED TIMEFRAMES DUE TO COVID-19

Middle East Shipping

 

United Arab Emirates

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

Saudi Arabia

DHL Express

EXPRESS

3-10 Business Days*

$17.95 USD

*ESTIMATED TIMEFRAMES DUE TO COVID-19

What if my Country isn't listed at checkout?

If your country is not listed please email info@whitefoxboutique.com for a shipping quote.

Customs charges

Customers can be charged for buying & importing product into their country. White Fox Boutique does not take responsibility of any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these changes. Please note White Fox Boutique does not collect or handle any tax charges or fees. If you have any queries regarding tax you may have been charged, please contact DHL Express & your local customs office.

 

Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country.

We recommend contacting your local customs office prior to ordering ANYTHING online, so you are not surprised by any unexpected charges.

Custom Holds

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above, please contact your local customs office or shipping courier.

If you're still having trouble with delivery please reach out to our customer service team at info@whitefoxboutique.com

Does my order require a signature on delivery?

Orders placed with Same Day Delivery, Australia Post Domestic Express, Australia Post Domestic Standard and DHL Express require a signature upon delivery (unless a signature release is organised by the customer directly with the carrier).

If your order requires a signature on delivery please provide an address you will be at Monday - Friday. If you authorise a 'Signature Release' on your order, White Fox Boutique and the carrier are not liable for any loss or damage to the package.

 

Please note: International Standard shipping is an authority to leave service and does not require a signature on delivery.