During this time when everything feels a little strange and uncertain, we want you to know that we are here for you.
Currently, there are no delays with our processing and dispatch times, however, your orders may just take a little more time to get to you than usual.
The Australia Post Network and their delivery partners may be experiencing some delays with both Domestic and International orders due to current travel restrictions.
We have updated the estimated delivery timeframes on our website at checkout and our shipping page.
We understand it may be harder for customers to returns orders back to us which is why we have extended our returns period to 60 days until further notice.
We are taking all the necessary precautions to ensure not only the safety of our staff and delivery partners but also, our customers.
Our warehouse remains open with extra safety measures taken. We’re closely monitoring health advice from the relevant authorities to make sure our teams are staying safe.
Let's work together to protect and care for one another, now more than ever.
If you are concerned, please feel free to reach out to our Customer Service Team firstname.lastname@example.org